Where to Buy Somfy Motors Online From an Authorized Distributor

Short answer: Buy Somfy motors and parts from a local Somfy dealer or from an authorized Somfy distributor. A local dealer measures, supplies and installs. ShadeMotorsDirect is an authorized Somfy distributor that sells genuine, US-version Somfy parts online, each covered by the 5-year Somfy warranty. Match the part number on your motor label before you order.

Search "somfy dealers" or "somfy where to buy" and the results mix two kinds of business. Some fit shades and awnings in your home. Others ship the motor, remote or crown you need to a shade you already own. Both sell the same Somfy hardware. This guide sorts out which one fits your job, how to check a part is genuine, and how to order the right one online.

Somfy dealers and online distributors do different jobs

Somfy runs a dealer locator on somfysystems.com. You pick the equipment, such as interior window coverings, retractable awnings, exterior solar screens or rolling shutters, then enter a ZIP code. Somfy passes your details to a partner near you. Somfy calls these partners Somfy Expert dealers, and they visit the home, take measurements, help choose fabric and motorization, then install and set up the system.

An online distributor serves a buyer who already has the shade. You might own a roller shade with a dead motor, or you might install shades for a living and need parts for Monday's job. ShadeMotorsDirect is an authorized Somfy distributor based in Lexington, Kentucky. We sell genuine Somfy motors, controls and replacement parts to homeowners, shade installers, AV integrators and fabricators.

Same Somfy hardware, different service. The dealer sells a finished, installed system. The distributor sells the exact part, with phone help from people who know the catalog.

Four things an authorized Somfy distributor gives you

Our About page covers the company in full. For a buyer comparing sources, four points matter most:

• Genuine Somfy only. We stock Somfy motors, controls and parts, bought through Somfy's own channel, and nothing else.
• US versions only. We carry the North American parts: 120V AC, 60Hz motors, Somfy's low-voltage DC motors and its WireFree battery motors. We do not stock European 230V parts.
• The 5-year Somfy warranty covers each product we sell.
• Somfy part numbers on each listing, with Somfy's own spec sheets in our Somfy spec sheets, manuals and databooks library, so you can check a figure against the manufacturer before you buy.

The US-version point saves real trouble. A motor built for a European 230V, 50Hz supply is the wrong part for a US 120V, 60Hz circuit, even when the model code on the label matches.

Local Somfy dealer or online distributor, side by side

Plenty of jobs use both. A dealer may have installed your shades ten years ago, and you may now want a second remote or a fresh battery motor for one window. Buying that single part online is a normal route.

Confirming a Somfy part is genuine and US-spec

Start with the part number. Somfy identifies current US motors and controls by a seven-digit reference, such as 1241142 for the Sonesse 30 RTS 24V DC motor. A genuine listing names that reference, and you can look the same number up on somfysystems.com or in the Somfy spec sheet to confirm the torque, speed and voltage match.

Next, read the label on the motor you are replacing. The seven-digit reference and the model code, such as 506S2 or 525A2, identify it. The "74300" printed beside the Somfy name is the postal code of Somfy's home town, Cluses in France, and it appears on a wide range of Somfy parts. Our guide to the 74300 on a Somfy motor label shows where the useful numbers sit.

Check the voltage line too. US Somfy AC motors read 120V at 60Hz. A label reading 230V at 50Hz marks a European motor, and the replacement you order for a US home should carry the US rating.

Last, keep the paperwork. Somfy's warranty runs five years, and your order confirmation records the part number and purchase date if you ever need to use it.

Ordering the right Somfy part online

Gather four details before you add a motor to the cart:

• The seven-digit Somfy reference and model code from the old motor's label, or a clear phone photo of it.
• The tube inside diameter. Somfy sizes each platform to a minimum: 1.13 in for Sonesse 30, 1.46 in for Sonesse 40, 1.85 in for LT50 and 2.37 in for LT60.
• The motor head type where it meets the bracket, since Somfy uses star, round and square heads and the bracket has to match.
• The control system. RTS remotes pair with RTS motors, Zigbee controls with Zigbee motors, and a plain wired motor runs from a wall switch with no radio inside.

Our guide on how to find the right Somfy replacement part walks through crowns, drives, brackets, chargers and power supplies in the same way.

A few of the parts buyers order most often show how specific a listing gets. The Somfy Sonesse 30 RTS 24V DC Motor (1241142) drives interior roller shades from a 24V DC supply. The Somfy Sonesse Ultra 30 WireFree 12V Li-ion RTS Motor (1003310) runs on a rechargeable battery, with no wiring to the window. Exterior jobs step up to the Somfy 525A2 Altus RTS 120V Motor (1043423), a 25 Nm LT50 motor for awnings and rolling shutters. To run up to five shades or groups from one handset, pair any of the RTS motors with the Somfy Situo 5 Channel RTS Pure Remote (1870575).

The full motor range sits in our collection of genuine Somfy motors, each listed under its Somfy reference.

Shipping, support and returns

Orders ship from various locations around the USA. Somfy parts reach installers and homeowners in all 50 states, and our team ships international orders as well.

Call 859-414-6872 between 8:00 AM and 7:30 PM ET, seven days a week, before you order if any measurement leaves you unsure. A photo of the motor label and the tube end lets our team confirm the part.

Confirm fit first for a second reason. We do not accept returns on items that have been used or opened from their original packaging. Leave the box sealed until you have matched the part number, the tube size and the head type to the old motor.

Times to hire a local Somfy installer instead

Buying the part online suits a like-for-like swap you can reach from a step ladder. Some jobs call for a pro on site, and Somfy's dealer locator is the place to find one:

• A new whole-home project, where someone has to measure each window and specify fabric, tubes and motors together.
• A hardwired 120V motor that needs a new circuit or a relocated switch. Hire a licensed electrician for that wiring, and follow local code.
• A large retractable awning or rolling shutter, where the tube and fabric weigh more than one person should hold overhead.
• A commercial building on Somfy's wired SDN system, which needs commissioning across many motors.

An installer can also order the Somfy parts from a distributor and bring them to the job. Either way, the motor in the tube is the same genuine Somfy hardware.

Sources: Somfy, "Find a Somfy Dealer, Where to Buy" (somfysystems.com/en-us/where-to-buy: dealer locator by equipment and ZIP code, Somfy Expert dealers, 5 Year Warranty); Somfy product records on somfysystems.com and somfypro.com for references 1241142, 1003310, 1043423 and 1870575; ShadeMotorsDirect About page.

Frequently asked questions

Is ShadeMotorsDirect a Somfy dealer?

ShadeMotorsDirect is an authorized Somfy distributor. We sell genuine, US-version Somfy motors, controls and replacement parts online and ship them from locations around the USA. We do not measure or install on site. For an in-home visit and installation, Somfy's dealer locator at somfysystems.com connects you with a Somfy Expert dealer near your ZIP code.

Do Somfy parts bought online carry the Somfy warranty?

Yes. Each product we sell carries the 5-year Somfy warranty. Keep your order confirmation, since it records the Somfy part number and the purchase date. If a motor or control stops working inside that period, call 859-414-6872 with the order number and a photo of the label.

Can I use a European Somfy motor in the US?

A European Somfy motor runs on a 230V, 50Hz supply, and US homes run on 120V at 60Hz. We stock US versions only for that reason. The model code on a European label still helps: torque and tube platform carry across, so you can match a 120V Somfy motor with the same torque, head type and tube size.

Where do I find the part number on my Somfy motor?

The label on the motor body carries a seven-digit Somfy reference and a model code such as 506S2. The motor sits inside the roller tube, so you usually read it after removal. If the label has faded, measure the tube inside diameter, photograph the motor head and call 859-414-6872 for help matching a current part.

Shade Motors Direct is an authorized source for genuine Somfy motorized window shade, blind, and drapery parts.