Support ShadeMotorsDirect AI ($1 Donation)
Support ShadeMotorsDirect AI ($1 Donation)
Ships in 1-2 business days. US shipping $15 flat.
Returns: 30 days from delivery, unused and in original packaging, with an RMA. A 35% restocking fee applies and the customer pays return shipping, unless the item is defective or we made an error. Custom and engraved items can be returned only if defective. Full return policy
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ShadeMotorsDirect AI is free, and it always will be. We built it over the last year to help Somfy owners get their shades working again, and we cover every server cost ourselves.
If it helped you, a $1 gift helps keep it running and improving for the next person. Add more than one if you'd like. Thank you for being part of it.
This is a donation, not a purchase. Nothing ships.
Common questions
What is ShadeMotorsDirect AI?
It is a free tool that helps Somfy owners get their shades working again. We built it over the past year and we run it at our own cost. Using it costs nothing, and a gift here is never a requirement.
What does a gift here support?
It covers the server costs behind ShadeMotorsDirect AI. We have paid those costs ourselves since launch. A gift keeps the tool running and improving for the next Somfy owner who needs help with a motor, a remote or a programming step.
Does anything ship when I give?
Nothing ships. The listing is a donation, so there is no part to send, no tracking number and no delivery. Your order confirmation serves as the record of the gift.
Can I give more than once?
Yes. Add more than one to your cart for a larger gift, or give a second time on a future visit. Any amount helps.
Do I have to donate to use the tool?
No. ShadeMotorsDirect AI is free and it stays free. Every feature remains open to everyone whether you give or not. Gifts come from people who found the tool useful and want to keep it available to others.
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Replace a worn part or use the Support ShadeMotorsDirect AI on a new system.
Replacing one
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1
Check the match
Confirm your motor or control is on the list below.
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2
Swap it
Remove the old part and fit the Support ShadeMotorsDirect AI.
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3
Test it
Run the system and check it works.
Not sure it fits? Send us a photo of the label on your old part or motor. We'll confirm before you order. Ask us
Starting new
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1
Check the match
Confirm your motor or control is on the list below.
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2
Install it
Fit the Support ShadeMotorsDirect AI as the system guide shows.
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3
Test it
Run the system and check it works.
Planning a new install? Send us the window size and a photo. We'll build the parts list with you. Ask us
Somfy backs the Support ShadeMotorsDirect AI for 5 years. We handle the claim.
Somfy warranty on the Support ShadeMotorsDirect AI, part SMD-AI-DONATE-1.
- What Somfy covers
- Defects in materials and workmanship, for 5 years from purchase.
- If it fails
- Email us your order number. We arrange the replacement with Somfy.
- Where it comes from
- ShadeMotorsDirect is an authorized Somfy distributor. You get the US version, new in Somfy packaging.
- Returns
- Unopened items in original packaging. Ask us for an RA number before you ship.
- Questions
- Call or chat, 8:00 AM - 7:30 PM ET.
