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Genuine Somfy Motors & Parts for Roller Shades

Shade Motors School · Program It · 201

How to Reverse the Direction of a Somfy RTS Motor

When UP lowers the shade, the motor direction is reversed, and Somfy fixes it with the MY button. Learn the fix during setup, the fix after limits are set on WireFree and drapery motors, and when a reset is the only route back.

  • 5 modules
  • 12 min
  • 10-question quiz
  • Free certificate

You will be able to: Reverse the direction of a Somfy RTS shade or drapery motor with the right sequence for its mode.

Start the course

Inside this course

5 modules, one idea at a time

  1. Spot a reversed motorHow to tell a reversed motor from a pairing or limit problem, and why the motor mode decides the fix. After this module you can name the right fix before you touch a button.3 lessons · scenario check
  2. Reverse it during setupThe sequence for standard RTS motors before limits are set. After this module you can flip a new motor in under a minute.3 lessons · scenario check
  3. Limits already set: WireFreeThe user-mode sequence for WireFree Li-ion motors, which keeps the remotes and limits. After this module you can fix a battery shade without a reset.2 lessons · scenario check
  4. Limits already set: standard motorsWhat to do when a standard RTS motor in user mode runs backward. After this module you can plan the reset and set-up so nothing is lost.2 lessons · scenario check
  5. Drapery motorsThe direction fix for Glydea and Irismo drapery motors, both during setup and in user mode. After this module you can flip a drapery that opens on CLOSE.2 lessons · scenario check
  6. Final quiz10 real job scenarios, one per screen, each with a hint if you need it. Score 80% to pass and get your certificate.

Module 1 of 5

Spot a reversed motor

How to tell a reversed motor from a pairing or limit problem, and why the motor mode decides the fix. After this module you can name the right fix before you touch a button.

3 lessons, then a scenario check.

Spot a reversed motor

DOWN must mean down

During setup, Somfy has you hold DOWN and watch the shade. It should travel down. If it goes up, the motor direction is reversed.

ExampleA new shade rises when you press DOWN on the first test. That is a direction problem, so fix it before the limits.

THE DIRECTION TESTHold DOWN.The shade must go down.Goes up instead?The direction is reversed.

Spot a reversed motor

Three motor modes

Somfy describes three modes. Factory mode has no limits or remotes. Programming mode moves the shade only while you hold a button. User mode is everyday use.

On the jobAsk first: is this shade in use with limits set, or brand new? The answer picks the sequence.

THREE MOTOR MODESFactoryNo limitsno remotes pairedmotor ignores commandsProgrammingSet limits, pairmoves only whilea button is heldUserLimits setremotes pairedeveryday use

Spot a reversed motor

Direction comes before limits

Somfy checks direction right after entering programming mode and before setting limits. Limits set on a reversed motor land on the wrong ends.

Watch forNever set limits until DOWN lowers the shade. Fixing direction later can mean starting over.

THE SETUP ORDER1Enter programming mode2Check direction with DOWN3Set the limits4Finish and pair the remote

Check yourself

A homeowner says UP lowers the shade and DOWN raises it. What is the problem?

Module 2 of 5

Reverse it during setup

The sequence for standard RTS motors before limits are set. After this module you can flip a new motor in under a minute.

3 lessons, then a scenario check.

Reverse it during setup

Enter programming mode

Hold UP and DOWN together until the shade jogs. A jog is a brief up and down move that confirms the step.

On the jobSomfy notes radio reception drops in programming mode. Stand close to the motor head.

STEP 1UPMYDOWNHold UP + DOWNuntil the shade jogs.Programming mode: it moves only while held.

Reverse it during setup

Hold MY to flip it

Hold DOWN. If the shade goes up, press and hold MY until the shade jogs. The direction is now reversed. Hold DOWN again to confirm.

ExampleAfter the MY jog, DOWN lowers the shade. Move on to the limits.

THE FLIPUPMYDOWNHold MYuntil the shade jogs.The motor now turns the other way.

Reverse it during setup

Standard RTS motors

Somfy groups the Sonesse 30, 40 and 50, the Sonesse ULTRA 50 and the Altus 40, 50 and 60 under standard RTS programming. The Sonesse 506S2 RTS is one of them.

Watch forPower only the motor you are setting. Other powered motors can pick up the same commands.

Somfy Sonesse 506S2 RTS 120V Motor (1001809)
Sonesse 506S2 RTS 120V (1001809)

Check yourself

A new Sonesse 50 RTS shade rises on DOWN during setup. What do you press?

Module 3 of 5

Limits already set: WireFree

The user-mode sequence for WireFree Li-ion motors, which keeps the remotes and limits. After this module you can fix a battery shade without a reset.

2 lessons, then a scenario check.

Limits already set: WireFree

Three presses in user mode

Move the shade off its limits. Hold UP and DOWN until it jogs once and the LED turns orange. Briefly press MY until it jogs once. The direction is reversed.

On the jobStop the shade mid-travel first. The sequence starts away from the limits.

WIREFREE LI-ION, USER MODE1Move the shade off its limits2Hold UP + DOWN until one jog (LED orange)3Briefly press MY until one jog4Direction is reversed

Limits already set: WireFree

Motors this covers

Somfy lists this for embedded Li-ion motors: Roll Up 24 and 28, Sonesse 28, Sonesse 30, Sonesse ULTRA 30 and Sonesse 40 WireFree.

ExampleA Sonesse 40 WireFree shade runs backward after a service visit. Use the user-mode sequence and keep its limits.

Somfy Sonesse 40 Ultra WireFree Rechargeable RTS Lithium-ion Motor (1240485)
Sonesse 40 WireFree RTS (1240485)

Check yourself

A Sonesse ULTRA 30 WireFree shade is in daily use but runs backward. What is the sequence?

Module 4 of 5

Limits already set: standard motors

What to do when a standard RTS motor in user mode runs backward. After this module you can plan the reset and set-up so nothing is lost.

2 lessons, then a scenario check.

Limits already set: standard motors

Somfy routes it through setup

The Somfy RTS Pocket Guide sets standard motor direction during setup only. Holding the motor head button about 15 seconds until 3 jogs resets the motor.

Watch forA reset erases every paired remote and the limits. List the remotes and their channels first.

STANDARD MOTOR, LIMITS ALREADY SETmotor headAbout 15 suntil 3 jogs.Erases remotes and limits.Then start setup againand test direction first.

Limits already set: standard motors

Then start again

After the reset, enter programming mode, test DOWN, fix direction with MY, set the limits and pair the remote again.

On the jobBook the time for a full set-up, not a quick fix, when a standard motor in use runs backward.

STANDARD RTS, DURING SETUP1Hold UP + DOWN until the shade jogs2Hold DOWN and watch the shade3Wrong way? Hold MY until it jogs4Hold DOWN again to confirm5Then set the limits

Check yourself

A Sonesse 50 RTS shade with limits set runs backward. What does the job involve?

Module 5 of 5

Drapery motors

The direction fix for Glydea and Irismo drapery motors, both during setup and in user mode. After this module you can flip a drapery that opens on CLOSE.

2 lessons, then a scenario check.

Drapery motors

Two drapery sequences

During setup, press OPEN. If the drapery closes, hold MY until it jogs. In user mode, move off the limit, hold OPEN and CLOSE until a jog, then hold MY until a jog.

ExampleA hotel drapery closes on OPEN after a motor swap. Use the user-mode sequence and keep the limits.

DRAPERY RTS MOTORSDuring setupPress OPENcloses instead?hold MY until a jogIn user modeMove off the limithold OPEN + CLOSEto a jog, hold MY

Drapery motors

Glydea ULTRA 60 RTS

The Glydea ULTRA 60 RTS follows Somfy's drapery RTS programming, along with the Glydea ULTRA 35, Irismo 35 Mini DC and Irismo 45 WireFree.

On the jobDrapery motors read OPEN and CLOSE where shades read UP and DOWN. The MY button does the same job.

Somfy Glydea Ultra 60 RTS Drapery Motor (1246118)
Glydea ULTRA 60 RTS (1246118)

Check yourself

A Glydea drapery in daily use opens when you press CLOSE. What do you do?

Final quiz

10 questions. Score 80% to pass.

Each question is a real job scenario, one per screen. Stuck? Tap the hint. You see the right answer and why right after you choose. Pass and you get a printable certificate, plus a 10% code for your first ShadeMotorsDirect order.

Question 1 of 10

On the job: During setup a new shade rises when you hold DOWN.

What does that tell you?

Question 2 of 10

On the job: You are about to set limits on a new shade.

What must you confirm first?

Question 3 of 10

On the job: A new Sonesse 50 RTS is in programming mode and runs backward.

Which button reverses it?

Question 4 of 10

On the job: You hold UP and DOWN on a new motor and the shade jogs.

What mode is it in now?

Question 5 of 10

On the job: A Sonesse 40 WireFree shade with limits set runs backward.

How do you start the fix?

Question 6 of 10

On the job: After holding UP and DOWN on a WireFree Li-ion motor, the LED turns orange.

What comes next?

Question 7 of 10

On the job: A standard Sonesse 50 RTS with limits set runs backward.

What does Somfy's pocket guide route you through?

Question 8 of 10

On the job: You plan a reset on a standard motor that runs backward.

What should you note before you start?

Question 9 of 10

On the job: A Glydea drapery opens on CLOSE during setup.

What do you press?

Question 10 of 10

On the job: A Glydea in daily use runs backward and you want to keep its limits.

Which sequence fits?

Almost done

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Parts used in this course

Genuine Somfy parts, 5-year warranty